Skip to content


Your cart is empty

distributor Urban Crafts Co., Ltd.
Operation manager Kosho Utsumi
address 769-2601
1135 Higashikagawa City, Kagawa Prefecture
telephone number 0879-25-4151
email address
Necessary charges other than products

■Shipping fee
Free nationwide for purchases of 10,000 yen or more.
If the amount is less than 10,000 yen, a flat rate of 1,100 yen (tax included) will be charged nationwide.
*However, in the case of Okinawa, Hokkaido, and remote islands, the fee is 2,200 yen (tax included) regardless of the amount.

How to order

■Only those who are registered members can purchase.

*If you have any questions about ordering, please contact us by phone or email.

payment method

■Credit card ■Amazon Pay

Due date for payment

■Credit card Payments will be made based on the membership terms and conditions of each credit card company.

Delivery time

■ About delivery time (delivery time)
The TIDE online shop is only open for three days at the end of each month, and orders will be shipped at the end of the month following the purchase.

Example) If you purchase at the end of January, delivery will be from the end of February to the beginning of March.

If you are planning a gift, please take the above schedule into consideration before placing your order.

*The number of days until shipping may vary depending on the delivery area, congestion, etc.

*Delivery date and time cannot be specified.

About returns and exchanges

Returns and exchanges are possible within 7 days of receiving the product. If the product is defective, we will bear the return shipping costs.
Please note that if the return is due to customer circumstances, you will be responsible for the shipping costs.

About refunds After checking the returned product, we will refund the amount to the credit card or designated account you used.
In rare cases, the purchase amount may be debited from your account due to the credit card closing date.
Please note that in this case, your credit card company will issue a refund when you make your next billing.
Scope of refund The details of the refund are as follows.
- Commodity price
- Please note that shipping charges will not be refunded when purchasing consumption tax.